Shipping and returns
Shipping
- US shipping is $10 for one copy, or $10 for a five-copy group pack. Orders ship within 3 business days. Orders placed November 12 to 18 ship November 19.
- Canada: shipping is $20, in US dollars. Allow up to 4 weeks for delivery. GST/HST and a carrier handling fee may be due when it arrives.
- Wholesale orders: shipping is set with each order.
- The host's kit is a printable PDF download. Nothing ships.
- Sweaters are knitted to order, with US shipping included in the price. Allow 3 to 6 weeks for delivery.
Refunds and returns
- A full refund any time before your copy ships. Write to hello@clovenhoofclub.com.
- If your copy arrives damaged or defective, send us a photo at hello@clovenhoofclub.com and we'll send another.
- We don't accept returns of undamaged copies once they have shipped.
Questions: hello@clovenhoofclub.com. The Cloven Hoof Club, an independent studio in Chicago.